Infor, a leading provider of industry-specific cloud applications, has announced that SBS Logistics Singapore achieved significant improvement in operational efficiencies, cost savings and quality assurance with the implementation of Infor SunSystems. The Singapore-based company provides services such as freight forwarding, drayage, truck transportation and warehouse.
SBS Logistics used Infor SunSystems to process order information in a timely and flexible manner, streamline business processes and enable better decision-making at every stage in delivering their logistical services. Infor SunSystems was deployed in conjunction with Infor partner Strategic Business Group, which has helped SBS Logistics report and analyse all data from the Infor SunSystems platform in real-time, assisting the decision-making process.
"Before implementing Infor SunSystems, we faced difficulty in controlling accounts by the different business divisions. The new functionality afforded by this solution helps drive improved business processes and optimise workflow management. Reports can be generated in a shorter time, giving rise to increased productivity," said Kazunari Maki, director, SBS Logistics Singapore.
Before using Infor enterprise solutions, SBS Logistics used a third-party software to manage orders and requests from their customers. However, they faced many challenges with this platform, as different business divisions could not communicate and integrate their respective processes between one another, resulting in many operational errors and inefficiencies.
"Handling multiple orders simultaneously can prove to be a huge challenge for logistics companies. Businesses need to be flexible in the flux of constant change, and a solid technological infrastructure needs to be in place to keep everyone engaged and informed in the workflow process," said Helen Masters, Vice-President & Managing Director, South Asia - ANZ & Asean. "We are proud to work with SBS Logistics to leverage the full potential of Infor SunSystems to drive business agility and to generate future business growth."